Google will replace a cracked Nexus 5 screen for free
Was out in Brooklyn meeting a client in the summer heat two days ago. Got mixed up and ended up being 20 minutes late – and I’m rarely late. Not a good start to a rough meeting.
Grabbed a bus to avoid walking in the heat and, when it lurched, heard a crack in my back pocket. My less-than-six-months-old Google Nexus 5 just bit the dust.
Then I got home and got confirmation that I lost my biggest and oldest client; they hired an in-house counsel. All-in-all, a rough day.
But then I saw more headlines for ISIS and the poor fella that they killed.
And my friend – who works for a non-profit – told me that he just received an email.
It seems that, because of the ebola epidemic, prices for food and other staple items are skyrocketing. The people he works with in Sierra Leone – who are a very, very proud people – were asking for a slight and temporary stipend to be able to afford food to feed their family.
How much were they asking for?
$20 extra. For the month.
Suddenly, I felt really ridiculous about my worst day.
It got even more ridiculous as I found out that, 17 hours prior to my cracking my Nexus phone, Reddit just released that Google Play would replace any cracked Nexus phone purchased through them for free.
20 minutes after I called Google, got an email that a new phone would be shipped to me free of charge in a week.
I’ve said a few times now that all emotional pain comes when your expectation of reality doesn’t match reality.
I’ve also said that I’ve got no complaints. I’ve got my people, my pad, my poison, and my person.
Couldn’t really wish for much more.
While writing this, UPS came by with my replacement phone. In less than 24 hours. Amazing.
The following are charities that work in Ebola-afflicted countries and all have three or four stars from Charity Navigator. Skip your morning coffee, send them a fivver, and feel good about the rest of your day.
- Helen Keller International (www.hki.org)
- International Rescue Committee (www.rescue.org)
- Living Water International (www.water.cc)
- Plan International (www.plan-international.org)
- Sightsavers (www.sightsavers.org)
- World Vision (www.worldvision.org)